Terms of Service

Welcome to naturevalley! By accessing or using our website at https://naturevalleychoice.shop and placing an order, you agree to be bound by the following terms and conditions. Please read these Terms of Service carefully before making a purchase.

Order Processing and Shipping

All orders are processed within 1-3 business days. Shipping typically takes 7-12 business days after processing is complete. Shipping fees are calculated based on your location and the weight of your order and will be displayed at checkout before you confirm your purchase.

Order Cancellations

You may request to cancel your order within 24 hours of placing it by contacting our customer service team at pumabestsale030@gmail.com. After this cancellation window, we may have already begun processing your order and cancellation may no longer be possible.

Returns and Refunds

If you are not fully satisfied with your purchase, you may return your items within 14 days from the date of delivery for a refund, exchange, or store credit.

To be eligible for a return, items must be unused, in the same condition that you received them, and in their original packaging.

Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect. In such cases, please contact us at pumabestsale030@gmail.com to arrange a return.

Refund Process

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 5-10 business days back to your original method of payment.

Contact Us

If you have any questions about these Terms of Service, please contact us at pumabestsale030@gmail.com.