Shipping Policy

Welcome to naturevalley. This Shipping Policy outlines important information regarding the processing and delivery of your orders placed through our website at https://naturevalleychoice.shop.

Order Processing Time

All orders are processed within 1 to 3 business days. Please note that orders are not shipped or delivered on weekends or holidays.

Shipping Time Estimates

Once your order has been processed, please allow 7 to 12 business days for delivery. Delivery times may vary depending on your location and shipping carrier.

Shipping Fees

Shipping charges are calculated at checkout based on the size, weight, and destination of your order.

Order Cancellations

Orders can be cancelled within 24 hours of placing the order by contacting our customer service team at pumabestsale030@gmail.com. After 24 hours, we may have already begun processing your order and cancellation may not be possible.

Returns and Refunds

We accept returns within 14 days of receipt of your order. To be eligible for a return, items must be unused, in the same condition that you received them, and in the original packaging.

Return shipping costs are the responsibility of the customer, except in cases where the item is defective, damaged, or incorrect. In such cases, please contact us immediately at pumabestsale030@gmail.com to arrange a return.

Once we receive and inspect the returned item, refunds will be processed within 5 to 10 business days. Refunds will be issued to the original payment method used for the purchase.

Contact Us

If you have any questions about our Shipping Policy or need assistance, please contact us at: pumabestsale030@gmail.com.